iOS Duke airship bug

[Sam jarrar]

i wanted to buy the duty free set
But instead i bought the map set for Eastern Europe even though i still on level 30
And i need to be level 42 to have the option to buy it
And 12 greenies went for nothing.
I didnt want this map set and i pushed buy on the duty free set
What can i do to undo this thing

 

[Cosmic Blue]

i wanted to buy the duty free set
But instead i bought the map set for Eastern Europe even though i still on level 30
And i need to be level 42 to have the option to buy it
And 12 greenies went for nothing.
I didnt want this map set and i pushed buy on the duty free set
What can i do to undo this thing

very little, you can try an open a ticket with GI to get your money back.

or just chalk it up to experience and forget about undoing it.
You can use these maps later for adventure flights.

 

[Sam jarrar]

very little, you can try an open a ticket with GI to get your money back.

or just chalk it up to experience and forget about undoing it.
You can use these maps later for adventure flights.

Im saving the greenies for land extending
And i have more 20 levels to even have a chance to try it

 

[Cosmic Blue]

Im saving the greenies for land extending
And i have more 20 levels to even have a chance to try it

Everyone has ran into this issue of buying something you do not want. But GI has learned from their mistakes and is trying to correct the issue.
GI has recently been nice enough to refund some people their money, before that you had to live with your mistakes.

 

[Husam]

Everyone has ran into this issue of buying something you do not want. But GI has learned from their mistakes and is trying to correct the issue.
GI has recently been nice enough to refund some people their money, before that you had to live with your mistakes.

@Sam jarrar
Happen to me and lost more than 40 greens by clicking fast it is my mistake and other players happen to them too so i accepted i dont think GI will return it back but try why not maybe luck with you.

 

[Gt city]

@Sam jarrar @Husam
Just open a ticket and claim for money / greenies return. Here is the form: https://www.game-insight.com/en/support/form

 

[Sam jarrar]

Thank you guys

 

[Piksi]

Anyone seen this before?

 

[Radu81]

Anyone seen this before?

Same here
Looks like only on Windows platform we have this bug because on my Android game Duke store works fine

 

[CKYoon]

Same here on iPad.

 

[LAX]

Doesn't work on iOS either.

 

[Radu81]

Same here on iPad.View attachment 6595

Duke went bankrupt

 

[Fencat]

Same on iPhone.

Didn't this happen to Windows an update or 2 ago? Hopefully it's a temporary server hickup...

 

[Theo1977]

Yep. It seems a Duke issue overall.

 

[Jgm85]

Happens when the introduce new excavations levels in an update and your game isn't up to date - seems that duke breaks when they add new stuff to the store and you haven't the most up to date version.

 

[Gt city]

Guys, all should be fixed by now.... Right?

 

[Fencat]

Works for me now yes

 

[Gt city]

Works for me now yes

Cool. Works for me too. It was fixed in the morning

 

[Phil G]

Im saving the greenies for land extending
And i have more 20 levels to even have a chance to try it

i went to the duke 1day to get the bonus 8000 coins and spent 350 on a QL Gi will not return my money . i did learn from that 1

 

[diwata]

Same here
Looks like only on Windows platform we have this bug because on my Android game Duke store works fine View attachment 6594

I am on Android and right now, I have this same blank store from the Duke.