Android Unable to purchase premium pass

[Dave]

Managed to get to level 20 so I thought i'd treat myself to the premium pass - however it's not showing up! Anyone else got the same issue?

 

[Alan Walker]

Not me, but my friend.
He is not on the forum.

Any help welcome!

 

[Madge59230]

Managed to get to level 20 so I thought i'd treat myself to the premium pass - however it's not showing up! Anyone else got the same issue?View attachment 46576

Yes. Not that I’d buy it. That’s the speed up screen. You can’t buy 1 level as you are already at 20. Go into the progress bar and you can buy it there on the left.

 

[Dave]

Yes. Not that I’d buy it. That’s the speed up screen. You can’t buy 1 level as you are already at 20. Go into the progress bar and you can buy it there on the left.

That was from the progress bar, underneath 'Premium Pass' I clicked the 'Buy' icon. - Seems to take it to the 'Speed up your progress' popup.

Can't even give GI Money now!

 

[Madge59230]

That was from the progress bar, underneath 'Premium Pass' I clicked the 'Buy' icon. - Seems to take it to the 'Speed up your progress' popup.

Can't even give GI Money now!

Really! That’s a major bloop! Mine too on iOS.

 

[Alan Walker]

Hey good news,
I told my friend to restart his device. And now he is able to purchase the premium class.
You too try @Dave
Maybe it may work for you too

He is on android!

I was confused between his device
Android or ios
But, he has a phone.
I remembered!

Nope, did not work. Your friend must have been lucky.

Oooo......
Bad luck.
Wish u a better next time!

Are there any..any..any other problems with your device!

 

[Dave]

Hey good news,
I told my friend to restart his device. And now he is able to purchase the premium class.
You too try @Dave
Maybe it may work for you too

Nope, did not work. Your friend must have been lucky.

 

[Dave]

Really! That’s a major bloop! Mine too on iOS.

Yup! All those people reaching level 20 wanting to treat themselves! GI will be losing out on quite a few sales if they don't get this sorted before the event ends! Tried sending a message to them, probably won't get it till tomorrow!

 

[Alan Walker]

Why won't u switch off your phone for some time, maybe 5-10 mins.
And then start again!

 

[Dave]

Why won't u switch off your phone for some time, maybe 5-10 mins.
And then start again!

Thank you , however I won't be doing that as there is no issue with my phone.

 

[Barkmi4 (Mike)]

@Fly Holland had the same issue earlier

 

[Ddave1]

Same here, it’s been like that for 3 days.

I have completed all levels and it’s seems it a bug as all my supports which have not completed levels can purchase

How ironic that the one premium pass I thought was ok I cannot buy, another addition to infamous GI programming

 

[TimP]

I also can‘t purchase, and I have not completed lvl 20...

 

[Rick]

Completed level 20 and also get the blank purchase option. Thought I’d check out the cost to receive the Premium Items and purchase if reasonable.... oh well.

 

[Josh Lastly]

Managed to get to level 20 so I thought i'd treat myself to the premium pass - however it's not showing up! Anyone else got the same issue?View attachment 46576

Same issue on IOS

 

[javi]

Yes it is the case for me as well on both devices.

 

[Dave]

40 minutes to go, looks like will miss out on this one. The one time I manage to get to level 20!