Android Game crashes down when you entering with intrnet connection

[alijohn]

Having problem while i am entering the game with internet connection.The game starts and then crashes and the shellphone appears a message airportcity crashed.....but when i am entering without internet the game is functional and is running ok....

 

[Phyllo]

Having problem while i am entering the game with internet connection.The game starts and then crashes and the shellphone appears a message airportcity crashed.....but when i am entering without internet the game is functional and is running ok....

Could it be that there is an update that you did not install? They might implement a "feature" that does not allow older versions to connect to the server any longer so that everybody is forced to install upgrades whether they contain game changes that ruin the game or not.

 

[alijohn]

I have updates 2 days before the version with the stadium chalenge but i will check if there is an update that i havent download...than you very much

 

[Phyllo]

You're welcome. It's just a guess and may not really be the solution to your problem.

 

[alijohn]

Now i can enter the game with intrnet but the Gi is not responding and i cant send gifts and visit neighbors...it shows me that i have visited them today.....i restart the game and the phone and i da the same again...

 

[Phyllo]

Then you should contact support and ask them for help.
You can contact G$ here: http://www.game-insight.com/en/support/form?lang=en

 

[alijohn]

I just send them a message...i hope to answer me...thanks again my friend...

 

[Phyllo]

I just send them a message...i hope to answer me...thanks again my friend...

You're welcome.

 

[Kesh]

Now i can enter the game with intrnet but the Gi is not responding and i cant send gifts and visit neighbors...it shows me that i have visited them today.....i restart the game and the phone and i da the same again...

it should work tomorrow. If not then raise the ticket.

 

[alijohn]

Thank you!i will check it again of course....

 

[alijohn]

Finally all seem to be ok!i had an answer fron Gi support.i empty the cashe of the google app and google play and the restart the phone....
thank you my friends for the support...

 

[Phyllo]

Good to hear it's resolved now.