SatnamSingh
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- SatnaamSingh
Had been playing for a while and joined a alliance but it's not counting my passenger carried in alliance... May I know the reason behind this??
Have you spent time offline?Had been playing for a while and joined a alliance but it's not counting my passenger carried in alliance... May I know the reason behind this??
Nope... I always play onlineHave you spent time offline?
Yeah that can be understood that its not counted immediately but since last 2-3 day its been zero passenger carried and I was playing regularlyAlliance rankings don't update immediately.
Although there have been times recently when flights were not counting for alliance tasks and where pax weren't being counted in rankings
That would definitely be a bug thenYeah that can be understood that its not counted immediately but since last 2-3 day its been zero passenger carried and I was playing regularly
How can I rectify it?? I mean I don't want to loose the progress of itThat would definitely be a bug then
I did but those idio£s don't reply backcontact GI support
Okk yaa it's my first week in allince but atleast it should count in my profile... There also its not counting... Snapshot attachedIf it's your first week in the alliance then your passenger count should start showing properly next week. Happened to me recently on a support account
Is your game up to date. Alliance flights don’t count if your game registers as asleep.Okk yaa it's my first week in allince but atleast it should count in my profile... There also its not counting... Snapshot attached
Yes its updated to its final updateIs your game up to date. Alliance flights don’t count if your game registers as asleep.
But still no one is able to help.me to rectify the fault in this game
I moved your thread to the right place here more members can see it.But still no one is able to help.me to rectify the fault in this game
I dropped mail and MSG to them but they didn't replied back... The prob is the same as before... No count happened since 3-4 daysI moved your thread to the right place here more members can see it.
This problem you have to contact Gi support and within 24h they will fix it for you they will check your game recode happen with one of my account before.
If you open a ticket and you did not get a reply from them this mean 2 things they didnt received the email or they are checking your record file for your game to find out the reason and they will contact you shortly.I dropped mail and MSG to them but they didn't replied back... The prob is the same as before... No count happened since 3-4 days
my experiences with the support of GI: at least it will take 24 hours for a reply. that was the fastest reaction time I got. Another complain took 10 days. support : GI changed the meaning of the word. sorry. To send a reminder is maybe a good way. Too many times the support is not really helping.If you open a ticket and you did not get a reply from them this mean 2 things they didnt received the email or they are checking your record file for your game to find out the reason and they will contact you shortly.
Sometimes checking record file taking time its hard work not easy and also there is hundreds of players have problems.
Send them again now a reminder and send me your ticket number (ID conversation) in private message please i will try to help you.
Of course this happen ... with me too sometimes took 10 day or longer it depends of what the problem is.my experiences with the support of GI: at least it will take 24 hours for a reply. that was the fastest reaction time I got. Another complain took 10 days. support : GI changed the meaning of the word. sorry. To send a reminder is maybe a good way. Too many times the support is not really helping.