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@Neil ellor Same thing happens to me. When I close the app down and then reopen it, the game does start although it takes a while to do so. Did you try that? Cheers, Tom

@Rsorour Ramy, It didn't happen with iOS 9.0 or 9.0.1. It only started when I updated to 9.0.2. Odd. Cheers, Tom

Over the weekend, I updated my iPad Air to iOS 9.0.2. When I tap on the Airport City icon, the screen goes black for about 30 seconds, then returns to the Home screen. After tapping the icon again, the screen goes black for about 30 seconds, then opens to the GI splash screen. I had backed up my...

@Mario's Dad This is my concern about the Alliance game as well. The Top 100 was rife with cheating at the beginning; it might have changed recently, I don't know. I didn't care much about losing chests with the Top 100. But, as a star chaser, it bothers me a lot that the only way to fly to the...

@vayka1 Since my game runs on a Galaxy Tab 3 "8" and everything worked fine, I would suggest you give that one a try. But it's up to you. The downside of not updating is that you'll miss the Back to School quest if that's important to you. Cheers, Tom

@Jukebox Pardon my edit, but we try to refrain from colloquial English here. Yes, it's censorship of a sort but most forum members will be able to read between the "s" and the "y." As far as getting shorthanded goes, AC for different platforms are different games. Most of the time, iOS and...

@vayka1 I understand completely. I started a support game on a Samsung Galaxy Tab 3 a while ago ... primarily to gift Fuel (20) to my main game. I figured last week that I might as well try the update because if it did go bad I wouldn't lose much. On this device, everything works great with...

There are eight new collections for Alliance destinations along with the recent Android Airport City update. While iOS has not been updated yet, I got this information from my Android support game. I will update this thread with screen shots once iOS has it. 1. How to Win Friends and Influence...

UPDATE: Just found five additional collections ... for a grand total of eleven. I don't think I missed them the first time around. I rather think they were added when Android updated AC from the original 4.0.26 to the current 4.0.34. There are six new collections along with the recent Android...

I think it's telling that I've never seen a GI game in the top ranks of the Free or Top Grossing lists in the Apple App Store. I just checked and there are none in the top 150. GI is in the business of making money. If they don't make money on a game, they don't support it. This is why I spend...

@barbhow This is a known bug in the game that will hopefully be fixed soon. Cheers, Tom

The time I spend on AC depends entirely on the challenges. When a new quest in introduced, that takes a few hours or more or many more a day. I might even set a timer so I can be ready for the next set of flights or whatever. During the last six months, however, with no new quest to deal with...

@AJ I don't know Android but I do know that iOS devices can restore to a previous backup. For example, I backed up my iPhone to iCloud before I updated to iOS 9 ... just in case. Luckily, everything worked out okay, but I had a backup in case it didn't. Did you back up your device recently...

@Jukebox, If I may suggest an answer. Since only Android devices have the update at this time, only they can go up to Level 60. This means you are an iOS player using the old version of AC and "he" is an Android player using the new version of AC. Cheers, Tom

I have spent about $100 US in the three plus years I have been playing. I've spent a lot of money on console games (X-Box, Nintendo, PlayStation) over the years that I played once or twice then stopped. (I sold them "used" at GameStop so it wasn't all wasted.) I think "freemium" games like...

This happened to me when they first offered these planes. You have to read the fine print to tell which plane they are talking about. Cheers, Tom

@Chloe11111 In real life I'm a writer, not a pilot. My feet are planted firmly on the ground. And sometimes in my mouth. Cheers, Tom

Happy birthday, Ramy! I'm reminded of a card I got on my last birthday. On the front it said, "Age is just a number." Inside it said, "In your case, a very high number." I prefer Indiana Jones' remark, "It's not the years, it's the mileage." Have a great day! Cheers, Tom

@Chloe11111 I know Ivan from the programming team at Road 404 checks the forum occasionally, but I don't believe GI checks support requests here. The only two ways I know is to fill out a support ticket within the game or email GI support directly. Cheers, Tom

According to the Apple site listed above, it gives you a choice of backups to restore: The only way to restore from an iCloud backup is through the Setup Assistant. To get to the Setup Assistant on a device you already set up, you'll need to erase all the content on your device and set it up...