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Android I lost everything

Aa TAHA_F20

350+ Star Club
Device
  1. Android
  2. Windows Mobile
  3. Windows PC
Username
Aa_TahaF20
I don't know why but the game started to crash and then I lost all the passengers I had carried, I no longer have neighbors and my 1st place in the event disappeared, longer in rondins.
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Airport City_2023-09-12-18-52-20.jpg
Airport City_2023-09-12-18-51-59.jpg
 
More specifically, it states "This player has been blocked for violating game policy."

Ironically, there are other members. :facepalm:

You will have to contact GameInsight (G!) support for possible details but here's a primer:
 
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