To all my neighbours my game has failed yet again to reset

so bear with me and apologies for any inconvenience.
@Cosmic Blue here's my ticket #8201734
so bear with me and apologies for any inconvenience.@Cosmic Blue here's my ticket #8201734
I found out that is unacceptable behaviour so I made my apologies and promised I wouldn't finish the event this year so they let me back out of the corner to play. Funny thing is now they want me to spent $10 to buy an event collection package at a "discounted price".