Search results

Went ahead and joined again now at 1714/2000. I'll leave some space so someone else can get in. :cool:

Right..... really am not pleased they made these reset codes one use. Hopefully I don't have another as usually they happen several times a week for me.

I did not notice the QL at first but luckily saw it and held off adding more. Didn't want to mess anything up. :whistle:

No problems just been out of commission from reset for 18 days so want to catch up. :cool:

I'm not adding any more so do as you like rocky.

Joined in we are at 1922/2000

So as predicted got my code the day I left so waited until I got back today to use it. Also as predicted I got a terrible new list of gifts including the dreaded pass. x10. In any case sent out gifts to my neighbors with what I had available. Seems like I have a few neighbors who might be gone...

So after sending in information multiple times. Then hearing back that they were trying to fix the problem before sending a restore code I received this little tidbit today. Your details were transferred to our engineers for a double check. As soon as we get more information on the issue I will...

Well still in limbo, been waiting for a restore code for 13 days now. Who knows what they are doing at this point kind of annoying for sure. In any case I will be away at the end of the week through the week end. So even if I get a code I likely won't gift during that time frame as I really do...

@Trashdog2000 No need to contact them if all seems to have sorted itself out. Glad to hear it worked liked that as the support option is generally kind of slow and at times annoying.

@Trashdog2000 This is an automated safety measure to stop cheaters. Though it does sometimes happen erroneously even when you do not cheat. Basically it is for when a player sets his PCs clock ahead in order to make flights land in minutes rather than hours. As an example say you send 3 flights...

So after several days of silence I received this reply from GI support. The case is currently under investigation and certain measures are undertaken to eliminate the issue. The process is taking a little more time than expected. I will get back to you with a response soon. Thank you for...

Well no news today. Last communication was yesterday on Sun. which was shocking. Of course it looked like the email I had received 3 days prior stating they are sending it to the proper person for an investigation. Seems like something has gone bad as a restore code has never been this hard to...

Amazingly I received an email fro GI support today. Unfortunately they have lost their minds. Look at what they asked me for. 1) Your old friend code. 2) Your new friend code. In order to find the new friend code you should pass the first five levels in the new game and the Sociality option...

Indeed the same thing happened with my old restore code that always used to work. Same message and also same response by GI support to submit a screenshot. :confused: You used to be on my neighbor list not sure where you went must have been while you were away and during one of my many resets. I...

Well I thought I was going to have quick action on my restore code as I received a new email this afternoon. Unfortunately they asked me to submit a screenshot of my problem!?!?! :confused: Not sure what they are trying to do but submitted one showing my code not working. I also let them know a...

I don't think that is the case. I have put quite a bit of money into this game, probably more than I should. My main issue is the reset to level 1, not sure why this happens to some and not others. I can not see it being an issue with my PC or isp the specs lead me away from that and it only...

So I have to get a new code after every time my game resets? If that is the case I guess I will stop visiting neighbors as that is the only time it resets. Then use up my greenies and move on. I just can't see writing support sometimes up to three times a week for a restoration code. With that I...

I have my gifts out for the day as always those received were very appreciated. Unfortunately I had a game reset this morning just after finishing my gifting. I took my game to level 3 and put my restore code in and received the message "You can't visit this neighbor right now. His version of...

No problems I do send fuel 20 quite a bit when I have it. After my most recent update I unfortunately do not have now and have the dreaded passenger 10. :( Be assured though I always search all my neighbors names as I gift and will get you something in your sig every time. :cool: