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Windows Not getting Airship Dock

I did not get the Airship Dock this past Thursday and I did not get it today.

Also, I have been buying a lot of maps the past couple of weeks.
Did you open the game offline ?
If you open the game offline some times this happen and also maybe you will not get the free videos and sometimes you will not receive the gifts from neighbors.
This is happen with me because i start the game offline and also when i play online (connected to the internet) and then its disconnected i lost the videos and i open a ticket first time and they fix it for me.
4 days back i was playing and the internet is disconnected happen to me again and i open ticket.
Open a ticket now i think this is a bug in windows airport city game.
 
Did you open the game offline ?
If you open the game offline some times this happen and also maybe you will not get the free videos and sometimes you will not receive the gifts from neighbors.
This is happen with me because i start the game offline and also when i play online (connected to the internet) and then its disconnected i lost the videos and i open a ticket first time and they fix it for me.
4 days back i was playing and the internet is disconnected happen to me again and i open ticket.
Open a ticket now i think this is a bug in windows airport city game.
I opened the game online, I got my maps when I opened the game after reset. I even waited 10 minutes (after reset) before opening my game.
 
Device
  1. Android
Friend Code
04e6xlu8
Username
anne
Got a reply from GI support. Just glad it wasn't on my main game.

Airport City Support Team


January 10, 2019, 08:06 -0800


Hi!
Our dev team knows of that issue. We expect to have it fixed by the release of the following update. I hope this won't take very long.
Please, stay tuned."
Okay, thanks for the info!
 
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