Welcome Tamic to Airport City Game!

[Captain]

Hello @Tamic and thank you for joining Airport City Game!

We hope you have an enjoyable time on this site, here's a few hints to help get you started!

Looking to swap gifts and gain new neighbours?
The easiest way to do this is to post the in the Daily Trade Thread for the device you play on. You can find this section on the front page of the forum, but here are few links.

Android & iOS Daily Trade Thread
www.airportcitygame.com/forums/android-ios-airport-city-item-trading.27

Windows Mobile Weekly Trade Thread
www.airportcitygame.com/forums/windows-mobile-airport-city-item-trading.23

Windows PC Weekly Trade Thread
www.airportcitygame.com/forums/windows-pc-airport-city-item-trading.24

Amazon Kindle Trade Thread
www.airportcitygame.com/forums/amazon-airport-city-item-trading.21

Space Launches
We have a very active Space Launch community on the forum. Whether your looking for neighbours to take part in a Green, Blue or Red Space launch, make sure you check out the forum below! Simply see if there is an active Space launch, or start your own for people to join in with!

If you have any questions, please feel free to as!

Dave & The Team
Airport City Game
https://www.airportcitygame.com/

 

[pissedof]

Hello and goodbye.

I used to be "urme". I was a level 55, daily player back when that was the highest level, as well as a 189 star player. I was playing every day for about 16 months, and 9 weeks ago your upgrade failed and took me game down, returning me to level 1 (for the third time in 2 months) - you failed to restore it despite numerous requests.

Then the substitute game I was playing to create a new also got rubbished - returned to level 1 again.

So far you have given me 4 "fixes" all of which have failed to work.

Then you tell me that my original game was lost so long ago it cant be restored. You ask me for loads of detail and promise that you will give me a code that will at least restore my planes, buildings, cash, notes and level. I spent hours getting the list and details together - send it to you. You send me another fix and it fails to work. You tell me to wait for next upgrade and it will be restored - I wait, receive yet another code and get fed up because that does not work either.

Your support then tells me to wait again - never a timescale, just wait.

Well no more - your product is unreliable and your support is not supportive, it is worthless and frustrating.

I have asked you to either return the real world cash I have spent, that you have taken for a product that you have lost.

I never get a reply, I never get a resolution and I never get my ££$$ back - daylight robbery.

Sort this out now - I should say please but you have had weeks to do this and I get nothing back that works - so there is no please there is just DO IT NOW!!!