Android Gold Sub not showing

[Allan Browne]

Hi all,

Just wanted to see if anyone else is having the same problem. I've had a gold sub for quite a while now, but yesterday afternoon isn't showing up in the game. I've checked the Play Store and the subscription is still there, but not getting the benefits of it in the game. I've raised with GI support.

Anyone else having the same issues or have any suggestions as to how to resolve?

Thanks in advance,

Al

 

[Cayo]

Have you already tried to restore purchases? That works for me.

 

[Brian D]

Hi all,

Just wanted to see if anyone else is having the same problem. I've had a gold sub for quite a while now, but yesterday afternoon isn't showing up in the game. I've checked the Play Store and the subscription is still there, but not getting the benefits of it in the game. I've raised with GI support.

Anyone else having the same issues or have any suggestions as to how to resolve?

Thanks in advance,

Al

Do you have a support account? Sometimes mines randomly moves to the support

 

[Allan Browne]

Have you already tried to restore purchases? That works for me.

View attachment 67743

Yeah tried that - no luck. It came back on this morning after two days.