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Well I got my game back and it was as if time had stopped. Planes still flying waiting on gifting timer to reset but I did receive a bunch of gifts while I was down many thanks for those. (y) Will continue regular gifting cycle tonight. Better check that event now I think I was doing pretty well...

Well I believe I may now own the quickest turn around ever. After reinstalling and emailing support about the failed restore code. I received a new restore code in under an hour that worked. o_O This is kind of how a simple restore code issue should always be handled. But excellent response time...

I have to give them credit on this one. I received a code within one day. :confused: Perhaps they are getting better at this? Unfortunately my game kept going to level 1 every time I opened it thus giving a different code to my game each time. The code did not work I assume because it was not...

I understand your point there. They have actually asked me for proof of purchase several times even when it really had no bearing on the issue at hand. I buy some greenies when on sale naturally as I don't mind supporting a game if I enjoy it. The problem with that theory of course in my...

Their customer support from my experience has always been uneven. I doubt it is just different issues or luck of the draw if you will on which agent you get. My biggest problem was game resetting me to level 1 as I visited neighbors. What I had a habit of doing was to click on my neighbors...

Thanks for letting me know I show normally @crescent moon and @ItsRalphy . I knew others have had this issue was not sure about what GIs remedy was so glad to hear that as well. Hopefully they are not too slow(always a weekend when something happens) was doing pretty well in the event. :D In...

So game just randomly put me back to level 55 where I was right before the update that increased max level. I have all the collections ready to collect to go to level 60, none of the rewards for the last 3 events. All of that might have been fine unfortunately I was planning an expansion and...

Sweet so now I can go back to sending those TV panels!! Had sent a couple of these then saw your post about not being at the right level o_O If you keep track of gifts received that is why you did not get anything from me for several days. :cool:

I can assure you I am not worried.

Evidently even letting you put the last couple in was also asking too much. :unsure:

Hope you are around if so add a couple points please. Apologies for a great launch ruined once again. :sorry:

No need to launch, there is still 14h 20m let people put small items in as long as possible. If the launch gets under 1 hour then we will post and see what we will do it wont fail regardless.

Seriously????? I have 138 large fuel tanks should I throw one in to get rid of it? I would appreciate if you hold at 142 you have now instead of adding any more. If you really need a placing I will be happy to finish off any launch you would like after this launch.

Accepted keep the items put in small, not trying to launch just trying to put as much little stuff as possible.

Forgot to mention pp the one active that has not posted in a while had his own green launch going. Should be smooth flying. :)

Just the starter I'll hand it over to @Captain WH Rollins.:cool:

@Captain WH Rollins I think I'll give that backgammon a go, one of my all time favorite games. :woot: @crescent moon sorry to hear that always a shame when someone gets hit with that message/error. Will look forward to you joining in our future launches. :cool:

Just a reminder I will be starting one of @Captain WH Rollins green space launches using small items in just over 2 hours. This is not a quick launch or one where placing is of any importance, the more small items that can be used by all participants the better. Any one is welcome to join and...

He is 100% following GI customer support protocol. I have had quite a bit of dealings with them in the past Timur included. Being that my issues were known problems that kept happening I knew exactly what information they would require from me. Not once did they just use this information and...

Yes gamerader lvl 60, I do get confused sometimes as you have used both spellings multiple times but yes it is you in my awaiting reply list where it has been for months.