iOS Building construction reset to 0

[kelvint23]

I was with my 4th Laundry and had enough items to complete construction. Then after 1-2 minutes countdown (I didn't want to pay 2 greenies to speed up) it's all reset to ZERO! Have to collect the items again WTF?

I'm on iOS latest update.

 

[Husam]

I was with my 4th Laundry and had enough items to complete construction. Then after 1-2 minutes countdown (I didn't want to pay 2 greenies to speed up) it's all reset to ZERO! Have to collect the items again WTF?

I'm on iOS latest update.

Send a screenshot Gi support and tell them about it.
Happen for me before and they return the building back to me.

 

[kelvint23]

Send a screenshot Gi support and tell them about it.
Happen for me before and they return the building back to me.

guess I'm not as lucky as you. After days of petition all they did was returning a few items (like 30%) to my game.

 

[Husam]

guess I'm not as lucky as you. After days of petition all they did was returning a few items (like 30%) to my game.

Sorry that happen to you but if you have a screenshot to your city before you can above it and it will help.