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They should have my correct game progress, let me try uninstalling the game and clearing data Download again and check if the game progress is correct But it still hasn't fully recovered, and the problem should be solved soon

I received the latest response from GI: We need to investigate this incident But the result is much better than blindly sending emails to me，there may not be a result soon

The Cathedral of Serbia in Spain in the game The Royal Palace of Serbia in Spain in the game In the game, the Marquis of Santa Cruz and the Archbishop in Red from the Royal Palace of Serbia in Spain

I finally saw the technical support reply from GI in my email I will keep you updated on the progress at any time and hope to get there soon

I filled out the problem contact form again half an hour ago and sent it out, hoping to receive an effective response Go check My email again in a few hours

I have been playing this game for almost 8 years, and I don't even know that there is a GI contact form for this gameo_Oo_Oo_O

Until now, I am grateful to all my friends who have replied, chatted, and added neighbors to me. Even if there is no result in the end, I will use my main account to become a secondary account flyhores.

Thank you Madge59230. On the day of the incident, I opened my computer and saw your message, and I also sent a screenshot of the information you and I recorded here to GI Later, when it was almost noon, I remembered the progress on Google and thought it was safe, so I adopted that progress

Anyway, it should be contacted. I can think of screenshots before and after the incident and sent four emails before and after, so it's impossible to start over

Thank you, there's no need to send gifts to my main account. Maybe after a while, it won't exist anymore Asondh flyfire Madge59230 Mamba_out Paula Pikipi Robbie Laker Rohith Kodgi Sulfe Angie JenB You are all good people, maybe some friends didn't appear on this list

I recorded a video of opening a game on a PC Google and computer's GI ，As appeal material including resending screenshots

Send the main account gift until it cannot be sent

Yes，From January 7th to January 9th, a total of three emails were sent

Whether on the mobile or computer end, you can see Figure 1. Clicking on the green progress button 144 will result in a server error, which will then turn into Figure 2 If I can't come back, I can only say goodbye to my friends

For the sake of this game and ensuring safe progress, I registered three Google accounts a few years ago (because at that time it seemed that there were several games in Google games that could attract my attention). Unexpectedly, it turned out to be the source database

I personally think it's better to have friends who frequently appear in this community, but now I basically ignore strangers' requests to neighbors

Device progress refers to only existing on the gaming device you are using and will not be transferred to other devices. Cloud progress, for example, for this game, I can use the GI link code to transfer it to any device when I want to play, as long as I download the same game on the other...

It seems that your problem has been solved, I'll just wait

I'm not sure, I still haven't received a reply. Then I cleared the game data on my Android phone, downloaded the game again, and clicked on it. There are two level 1 progress steps：One is device progress level 1, and the other is cloud level 1

I just wonder if the data issues faced by ordinary players like me will be resolved