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  1. ItsRalphy

    iPadOS My support ID has been changed or just stolen

    So my game is back whoop whoop! I am short of 165 greenies as I had a Mint activated, but I am wating to hear on those. My friends look like they are restored apart from the ones who have got issues themselves, and I am back in the alliance. I haven't got any gifts for the last 24 hours, whilst...
  2. ItsRalphy

    Android Apologies: Day Two and Can't Gift

    So my game is back whoop whoop! I am short of 165 greenies as I had a Mint activated, but I am wating to hear on those. My friends look like they are restored apart from the ones who have got issues themselves, and I am back in the alliance. I haven't got any gifts for the last 24 hours, whilst...
  3. ItsRalphy

    Android Apologies: Day Two and Can't Gift

    Hi - I was told yesterday afternoon (2.30) not to touch or open my new game whilst they transfer my progress to it, and they would message me when I can reopen it. Its now 9.25 am here, so 19 hours later, and I am still waiting. I will send codes out to as many as I can, if they don't auto...
  4. ItsRalphy

    It Came from Outer Space

    . . . and don't forget after you have completed the 8 tasks, and got the bonus, you can carry on with the tasks and keep earning their value for the rest of the day. Task 3 in particular, which refreshes so frequently, can soon mount up.
  5. ItsRalphy

    Android Apologies: Day Two and Can't Gift

    I have been told I will be restored imminently, so fingers crossed. (I think they have gone home for the night so not sure what that means!!!). @Sulfe has a more serious problem though.
  6. ItsRalphy

    iPadOS My support ID has been changed or just stolen

    I have everything crossed that they sort this for you, would hate to lose you from the game and as a neighbour.
  7. ItsRalphy

    Android Apologies: Day Two and Can't Gift

    Good luck my friend.
  8. ItsRalphy

    Android Apologies: Day Two and Can't Gift

    Im in exactly the same position and waiting too
  9. ItsRalphy

    iPadOS My support ID has been changed or just stolen

    Yes, I was on "Airport City GI", the online version. My new one is on "Airport City" - the fully downloaded one. I deleted all files and they have acknowledged and said I must not open the game until I get a new message from them - I am waiting very impatiently!!!!
  10. ItsRalphy

    Save up for Red Launch

    Definitely, I wish I had moved onto space launches earlier. Great way to get fuel.
  11. ItsRalphy

    iPadOS My support ID has been changed or just stolen

    So I have downloaded the desktop version, logging into the AppStore with a different email address. I have sent my new game code and wonder how long GI will take? - I have a screenshot of my totals in case I need to ask for a top up if they are going to backdate the restore, as I have a Mint...
  12. ItsRalphy

    iPadOS My support ID has been changed or just stolen

    I am being asked to delete my game, create a new one and support will restore my progress and add me to the alliance, so I have just gone back with a couple of questions before doing that. Sounds like they are getting there!
  13. ItsRalphy

    The security of traditional client-side games remains

    I may be looking for another game, and it sounds interesting, thanks,
  14. ItsRalphy

    The security of traditional client-side games remains

    Whats a quick resume of the game play? I my hunt for it :)
  15. ItsRalphy

    Remove your game code

    ok, my latest update from GI:-
  16. ItsRalphy

    Remove your game code

    So I am holding fire as I don't want to lose alliance progress - we were a top 100 alliance, around 60th I think. I only play on Aiport City GI, not the my device version, so I don't get the choose option. At one stage I had both, and had all sort of issues with my weekly codes etc, which...
  17. ItsRalphy

    Remove your game code

    Hey folks. In case you havent seen the threads, there is a hack happening. I have counted at least six games that have been taken over by "hackedby Luisoos". Players are losing their games, are being reported as out of date when players try to visit, and the alliance I am in (a top 50 alliance)...
  18. ItsRalphy

    iPadOS My support ID has been changed or just stolen

    Thats 4 of you been hacked by Luisoos that I know of!!!
  19. ItsRalphy

    iPadOS My support ID has been changed or just stolen

    So @uk_crunch , @Tim Shutters , @Jon Allen and @Julie payne and myself are all having similar problems - the alliance has dissappeared, 2 games are now "hacked by Luisoos" and I have lost 4 neighbours. Plus people visiting are getting my game is outdated! Help GI!
  20. ItsRalphy

    iPadOS My support ID has been changed or just stolen

    So you have dissappeared from my list, but "hackedby luisoos" has appeared! I will save your gift for when you get your game back.
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