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Yes, it tickles me that everyone who submitted a ticket is getting the same exact answer. I did give my ticket # and neighbor code to AJ on facebook, so maybe he'll do some a$$-kicking.:D:p

It seems to be affecting just certain flights - mostly alliance flights, but some others also. Submit a ticket to GI support. Right now we can't seem to convince them that there is a problem, so everyone whose flights & passengers aren't being correctly counted needs to notify GI. And, yes...

Yes, definitely. So far the response has been the same - "nothing is wrong". We need everyone to let support know that there is, indeed, an issue to be addressed. Now, I've said my piece, I'm losing my calm enjoyment of this game. Going to work on the event, and not worry about allliance...

I got the same canned response (word for word) on the last ticket i submitted for my windows game. This is how I answered her: "Kate, This is the answer you are giving to everybody, but we all know that there is a problem! I personally have chatted with at least 20 people with the same...

Free2Play I know you prefer we don't tag you, but this is something that really needs to be addressed. GI support is basically calling us all liars, and is doing nothing to help with this problem. It's not just IOS as the thread title suggests - it's android, windows & ios. Granted, since...

I just checked on my Windows game - same problem. Sent another ticket - will post # when GI responds. Edit: ticket #8356425

If they would take the script away from the lower level tech support, and make them actually communicate with the developers, we wouldn't be having this problem. I did another couple of flights to Dhaka, and took screenshots of flight count and passenger count before and after. Of course, no...

You know they're just going to tell you that everything is ok and there is no mismatch in numbers. :p:p I wonder if it would be helpful if you included others' ticket #'s for the same problem in order to show there really is an issue. If you need it, my ticket # is 8355822

It is for me - I've lost at least 20 flights. And no passenger counts for that flight, either. Same with Barcelona, which isn't even an alliance special destination. However, passengers from my event flights are being counted.

Well, GI Kate responded and told me that everything is fine and I have no problems. :LOL::LOL::LOL::ROFLMAO::ROFLMAO::ROFLMAO: "Hi! We've checked all of your weakly flight tasks, the placement in Top100 ratings and the passenger traffic in your alliance, and there's no mismatch in the numbers...

Well, tired of waiting and checking the windows store - heading to bed. :sleep::sleep::sleep: Hoping the update and event will be live in the morning. G'nite all.

It looks like you are all IOS - I'm on android. I'd be curious to see if more android players are also having the same problem.

Yes - it's a good connection, using Nox on my main computer. I'm able to do launches without difficulty. Just not counting the landing flights.

I fussed on Facebook, will see if anyone responds. Will send a ticket if I remember to do before and after screenshots the next time.

Anyone else not having flights count for alliance missions or total passenger counts? On one of my android games, I landed 5 PPDs, clicked on 2 - total went from 137 to 139 flights. Clicked on the last 3, total dropped back down to 137. No change in total passenger count.

That is odd! AC is making us waste clicks! If you click on the Institute (after you've used your 5 clicks), you'll see that there are no drops. (compare with clicking on a planetarium which will show you everything that might drop)

A reminder to all playing the event - there are no drops when you visit your neighbors' Institutes of Volcanology. Only mentioning it because I've had about 10 visitors to mine so far. Wasted visits!!!!!!!!!!!

Have you looked at facebook? I guess they really messed up the facebook game. Everyone is complaining that they can't request items from their neighbors. :p:p:p Yuck - reheated alfredo sauce???

Same here in my alliance support game - all my flights were landed - the ppd flights to Dhaka counted, but the delta flights to barcelona did not. I don't think they even counted towards stars, nor towards total passengers. Next time around I'll do screen shots and submit a ticket.

Not sure if it has anything to do with your post, but "Rest Camp" is a reward for completing 5 of one of the helicoptor destinations. Maybe you still have to go into collections and collect it????