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-Phil G was my alliance Captain and invited me to his team. All should note this glitch and the lack of integrity of some players. Hope GI can take quick and firm action. Complete BS.

@gamerader...that's what I did and my game was successfully restore yesterday morning. I simply deleted my entire game, re-loaded to level 5 and then asked them to reboot my game. Missed over a weeks worth of play time, but happily nothing was lost. Lost many friends on the update and now I'm on...

I'm on my 3rd friend code in 2 weeks, but I'm thrilled to say I'M BACK. GI support has successfully resurrected my game. Thank you Alisa, well done. :):):):):):):):):):):)

GI closed my ticket as SOLVED...appears I have to wait for the next windows UPDATE and hope for the best .. Аlisa MironovaYesterday at 11:29 Dear R Please, specify whether you have lost any items. Please, note that the update is currently under development as we work non-stop to improve...

nothing saves, completely reverts back to last week. For the record below is my communication w/ GI: Request #7602185 system crashed after window... system crashed after windows update, keeps resetting back to update day and old profiled name was posted. Pls advise how to submit a help...

my game couldn't be worse, can't save anything and every time I log in I'm pulled back to the day I upgraded my windows PC to the NEW & IMPROVED airport city version. GI Support so far, nada. I log in everyday w/ a little hope for relief to total disappointment.

same here partner, and I'm talking to the same person. Was escalated to tech support :wtf:. It's been over a week and the reality of a dead end is becoming clearer. I think we're screwed :rage: Will not start over,

-coming close to my 5 day airport city detox with no end in sight. Still stuck on windows update date day and GI support has not helped (not even sure they can). Frustrated and loosing hope. Will absolutely not rebuild.

-I've submitted a ticket to GI to fix my perpetual stuck clock on windows upgrade date. Please advise if anyone else gets un-stuck. I thought loosing neighbors was the least on my worries this go - around.

figured it out

Anymore know the latest method to submit a support ticket for a crashed game ? My game continues to display old name and revert back to day of update

uninstall / done

really// good nite...windows update / not happy

thx / just noted my game code reverted back as well

-24 hours after windows game update system crashed. Every time I open it the game reverts back to the beginning of the update and saves nothing. Beware / will have to send request to GI support and hope for the best. #$%^& !!!

game keeps resetting to yesterdays update on most items, is this a new update CRASH :rage::rage::rage::rage::rage::rage::rage::rage:

@Davejoyg ....spot on !!! Nice summation of all the changes. Would add the fact that all my south east buildings titled south west and have to be turned back,

OK / after playing for an hour or so I do like the wide pan view, much less moving around, also I can finally send F20 to neighbors. Don't like the in ur face pop ups, but fortunately looks like the only thing I lost was sync time and a ton of neighbors which through time can be re-built. At...

impressive ! request sent, thank you :cigar::cigar::cigar::cigar:

all lost w/ windows pc update. Rocky, Sdave, Tatso, BlueAero, WP, MikeO, scooter, etc pls note new code > 203yuwjw and send a friend code. thank you in advance,