iPadOS Game won’t open

[NILSATIS]

Since the pre update yesterday , cant play the game anymore , hopefully they will get it sorted as I ain’t starting again after getting to 1038 stars

 

[valentr87]

Same here. Got the update screen this morning and now it won’t open for me.

 

[NILSATIS]

Same here. Got the update screen this morning and now it won’t open for me.

I deleted the game on Friday and reloaded it (a nervous moment as I’m a long way in ) and it was fine .Then this morning it went in a different way and only partially opened but this enabled me to lodge a complaint to them . They seemed to have fixed it now fingers crossed

 

[valentr87]

I deleted the game on Friday and reloaded it (a nervous moment as I’m a long way in ) and it was fine .Then this morning it went in a different way and only partially opened but this enabled me to lodge a complaint to them . They seemed to have fixed it now fingers crossed

Did you delete it by clicking “Remove App”? And then re-installing via the App Store?

 

[NILSATIS]

Yes I did , I was worried my game wouldn’t be saved but it was in the cloud so it was fine . I wouldn’t be worried about doing it again now , in fact did it again this morning but it didn’t fix the problem ,that’s when I contacted them and they’ve fixed it 😊

 

[valentr87]

Yes I did , I was worried my game wouldn’t be saved but it was in the cloud so it was fine . I wouldn’t be worried about doing it again now , in fact did it again this morning but it didn’t fix the problem ,that’s when I contacted them and they’ve fixed it 😊

That worked. Was able to get in and contact them. Thanks!

 

[Rick]

Still locked out. 🤬