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Android Cannot restore game data from Goolge play game

Device
  1. Windows PC
Friend Code
20n1f6qk
Username
Air17
I did a factory reset on my phone. After reinstalled Airport city, I cannot restore data from google play game. I have done this several times before but this is first time I met this problem. I did the "normal procedure"
Open airport city, play to level 3, click the bottom right corner to login google play game, close and reopen airport city. There should be a popup asking me to choose local game or remote game. But I didn't have that popup today. I tried reinstall airport city, reinstall google play game, use different google account. None of those worked.

I really don't want to replay the game from start!
 
I did a factory reset on my phone. After reinstalled Airport city, I cannot restore data from google play game. I have done this several times before but this is first time I met this problem. I did the "normal procedure"
Open airport city, play to level 3, click the bottom right corner to login google play game, close and reopen airport city. There should be a popup asking me to choose local game or remote game. But I didn't have that popup today. I tried reinstall airport city, reinstall google play game, use different google account. None of those worked.

I really don't want to replay the game from start!
And did you put a ticket to GI?
 
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