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Windows No connection to the game server

Discussion in 'Airport City Bugs, Glitches & Errors' started by Husam, 30 January 2019.

  1. no connection.jpg
    I have a router and my internet Adsl.
    In windows this message show up and the game its not connecting to server.
    The same with my Android.
    Is another have same problem or just me ???
    Start before 30m almost.
    By the way i am posting this and my internet work fine just only with the game.
     
    BDS Air likes this.
  2. BDS Air

    BDS Air Active Member

    325
    282
    iPad, Windows PC
    03yzknxo
    BDS Air
    I have the same problem with both my games. One PC and one iPad. Both machines have internet connections outside the game.
     
    Husam likes this.
  3. I also have the same issue.
    Regards,
    Alf
     
    Husam likes this.

  4. Hi,

    I have just visited neighbour,. received gifts and returned.

    No problems here in UK (Windows 10)

    Regards
    Harcourt
     
    Husam likes this.
  5. Actually, I have checked that I have this issue (namely opening a pad, for instance) if I am connected to WiFi. If I use phone data, there is no problem.
    By the way, this issue does not only affect pads but also event drops from flights.
    Regards,
    Alf
     
    Husam likes this.
  6. Still the same i check it out now not connected to server and no weekly alliance mission, so this mean i will lose all counted passengers :(
    No event, no gifts cannot visit neighbors .... this very bad luck to me :arghh::banghead::drowning::drowning::drowning::drowning::drowning::drowning:
     
  7. BDS Air

    BDS Air Active Member

    325
    282
    iPad, Windows PC
    03yzknxo
    BDS Air
    Likewise. I am losing alliance flights and event points.
     
    Husam likes this.
  8. BDS Air

    BDS Air Active Member

    325
    282
    iPad, Windows PC
    03yzknxo
    BDS Air
    Just sent in a trouble ticket
     
  9. Same here Husam :(
    Red Envelope chasing is grinding to a halt :unsure:
     
    Husam likes this.
  10. Having the same problem here in France but works on 4G not WIFI
     
  11. BDS Air

    BDS Air Active Member

    325
    282
    iPad, Windows PC
    03yzknxo
    BDS Air
    I wonder if they changed the port used and it’s being blocked by firewalls. Anyone using a hardwired connection to their router?
     
    Etshk likes this.
  12. Both testing my account on wired LAN PC and mobile (4G), still no alliance mission, events..
     
  13. Mine are all wired, but all have good connections to servers. I've had times where some games connect, some won't - all on the same internet connection.
     
    BDS Air likes this.
  14. Same here on both my iOS games with wi-fi - no connection. Also, just tried my non-updated windows game and no connection on it either - and it is a wired connection. Maybe the polar vortex is to blame??? :cry:
     
    BDS Air likes this.
  15. I take that back. I have 1 support game that won't connect. No alliance mission, event, nothing. Same internet connect, also wired.

    Edit: Now all games have lost connection, can't gift, visit, no alliance, no event on my android games. Good internet connection,wired and wireless, at 60mbs. guess we just sit and wait.
     
    Last edited: 30 January 2019
  16. Same problem in Belgium.......
     
  17. Darina

    Darina Active Member

    26
    30
    Windows PC
    20dehh14
    Darina
    I have the same problem.
     
  18. Moi aussi
     
  19. Rsorour

    Rsorour 900+ Star Club VIP Flyer

    1,773
    2,046
    iPad
    Rsorour
    Ditto. No connection to server.
     
  20. LjGibbs

    LjGibbs 150+ Star Club VIP Flyer Active Member

    2,364
    1,862
    Windows PC
    20tkh9y6
    LjGibbs
    Windows 10 (UK) game just froze, kicked me out and now won't let me get passed the GI Game Insight logo, can't get any further - is this a different issue to everyone else's - do I need to contact support please?

    EDIT; Now has let me log in just very slow :(
     

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