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Windows Down the Rabbit Hole disappear

Guys, in case you were affected, please open a ticket and post a ticket number in this thread.

Here is the form for ticket: https://www.game-insight.com/en/support/form (y)

Thanks for this. However I only had one of each collection so cannot be bothered.

An easier solution for GI would be to improve the drop rates of all event items to compensate for their error !

Regards
Harcourt
 
here is my responce From GI SUPPORT





Dear David Smith,

Your request (#7989073) has been updated. Please, check for the new comment!
You'll get our response within 24 hours from your latest message.



Mary Heiden (Game Insight Support)

Aug 14, 18:00 MSK

Thank you for the information given!

I am going to escalate your request to our tech team. They will take up the question to ensure the best solution for you.

The case review can ask some time and I'll revert to you when I have an update for your case. I'm leaving the request open so you can reach back out with additional questions any time.

Sincerely,
Mary
Game Insight Support Team
 
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