Hello Community!
As the title already says, i have a problem on my android phone with the new quest "Age of ash".
Unfortunately, they are no burnt trees spawning around my own city, but i could see them in neighbour cities. I only have a "!" over the volcano in my own city.
I have already contacted the support, they said this issue where fixed, i only need a stable internet connection. Everything works fine (even Ranking in the quest), but they are still no trees in my city.
I have tried these options multiple times, without succes:
- restarted the game
- restarted the phone
- emptied the cache of the app
- deleted the app-data and reloaded the city
I would love to play and complete this quest, so:
Has anyone the same problem or had it and found already a solution?
Thanks and best regards
As the title already says, i have a problem on my android phone with the new quest "Age of ash".
Unfortunately, they are no burnt trees spawning around my own city, but i could see them in neighbour cities. I only have a "!" over the volcano in my own city.
I have already contacted the support, they said this issue where fixed, i only need a stable internet connection. Everything works fine (even Ranking in the quest), but they are still no trees in my city.
I have tried these options multiple times, without succes:
- restarted the game
- restarted the phone
- emptied the cache of the app
- deleted the app-data and reloaded the city
I would love to play and complete this quest, so:
Has anyone the same problem or had it and found already a solution?
Thanks and best regards