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Missing Dukes Store?

Discussion in 'Airport City News' started by Andy, 14 January 2019.

  1. Andy

    Andy Active Member

    188
    73
    iPad
    03w7lq6q
    Andy
    I've been missing the Dikes Airship store for over a month now. Both before and after this latest update. From some posts here I can see that I'm not alone in this.
    Is there a fix in sight...?
     
  2. Me too..over a month...
     
  3. You have to contact Gi support guys @Sudip why you are waiting for a month.
     
  4. The response I got from support is that the developers are aware of the issue and will hopefully have a fix on a future update. Long time to go without Duke. :(:(:( Keep submitting tickets if you haven't yet - make sure they stay on top of it.
     
  5. I talked
    @Husam ..... @crescent moon is right... I told them 3 times through in game chat..
     
    Husam likes this.
  6. Free2Play

    Free2Play Airport City Developer VIP Flyer Active Member

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    Android, iPad, iPhone, Facebook, Windows PC
    Hi,
    the issue should be fixed with 6.19 update release.
     
  7. Thanks for this information (y)
     
  8. But we facing loose till then about bonuses and maps..

    What about that?
     
  9. When the update is done and Duke return back to your city then send to Gi asking them for the missing bonuses and maps ;) who know maybe you will get instead greens :D
     
  10. A Merryflyer

    A Merryflyer Active Member

    872
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    03nhxjex
    A Merryflyer
    Wouldn't it make more sense to ask GI for the missing items now, and then follow up with a second request when the issue is fixed?
     
  11. How to apply sir?
     
    A Merryflyer likes this.
  12. It is happen with me and they return the missing items for me and plus 5 greens.
     
  13. If you already open a ticket before save that number with you and wait till the update and Duke show up in your city that time open new ticket give them the old number and ask them please send me what i miss write every thing and wait from them.
    I am not joking this happen with me before a year and they send me the items and chest its lost plus 5 greens that time.
    You can open a ticket in this link click on contact us in the red box
    https://gameinsight.helpshift.com/a/airport-city/
    If they not return back its your bad luck just try it (y)
     
    Sudip likes this.

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