My game has trouble connecting to GI servers or going online. I've sent a ticket more than 24 hours ago but haven't heard from support. I can't send or land alliance flights I can't send or receive gifts I can't visit neighbors Sometimes it goes online after waiting 15 minutes or more but then it losses connection after about 5 minutes. so when it starts to work I have less than 5 minutes to land planes and send out a few gifts before it disconnects. and no time to visit neighbors, was only able to visit two yesterday. I've spent hours restarting and resetting my PC, modems and routers. nothing seems to work. but my support games don't have any problems using the same internet connection. other Apps and online games work on my PC.