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iOS Game Crashes - iPad

Discussion in 'Airport City Bugs, Glitches & Errors' started by Flayer6, 14 March 2018.

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  1. Anyone else have an ipad, watch vids and either they don't load and game crashes or vid plays completely and crashes or my personal fav - crashes when you're doing nothing other than staring at the screen watching time tick away!? I put in support ticket and they constantly claim it's a poor internet connection. No other apps crash, I stream in HD and I have an android phone that never has this problem on the same networks (PLURAL!).
    They want log files but none are ever created from these crashes. Any suggestions would reduce frustration somewhat.
     
  2. LjGibbs

    LjGibbs 150+ Star Club VIP Flyer Active Member

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    I have the same on my support account on my iPad, I've stopped putting tickets into GI about this now as I get the same response 'make sure your internet is stable and secure' (It is btw)
    When it happens I log out of the game and shut the iPad down even then that doesn't work sometimes, which I'm sure you have done. I don't have any helpful suggestions, sorry. Hoping someone will be able to give me tips on this too.
     
  3. they tell me the same thing. problem is, I wind up going back in time, losing progress I've made
     

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