Subscription lost suddenly

[CollinMamba]

I played on IOS, I tried to transfer progress to other device, it worked, but suddenly my subscription was gone, along with friend, alliance...etc, I tried to reinstall my app, didnt help, tried to contact support no response, can someone tell me what to do to bring subscription back I just purchased 3 month plan 1 month ago, still 2 months left

 

[Barkmi4 (Mike)]

I played on IOS, I tried to transfer progress to other device, it worked, but suddenly my subscription was gone, along with friend, alliance...etc, I tried to reinstall my app, didnt help, tried to contact support no response, can someone tell me what to do to bring subscription back I just purchased 3 month plan 1 month ago, still 2 months left

Have you tried restore purchase?