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Windows Slow motion game after update 6.13.9

Douglas

Active Member
Device
Windows Mobile
After the update my game is locking, like it is in slow motion, someone else with the same problem?
 

Free2Play

Airport City Developer
VIP Flyer
Device
Android, iPad, iPhone, Facebook, Windows PC
Hey,
I'm afraid I have some bad news. Some of the Windows Phone devices are no longer supported by our game engine with its latest update, and since it is a third party software we can't make any significant changes to how it works. Since very few Airport City players still use Windows Phones and we don't have a lot of them ourselves to test the updates, this issue hasn't been known until the update was released and thus I couldn't warn you ahead of time.

If your game has become unplayable, the support team will assist you with moving your profile to other mobile platform or Windows PC — that's the best option we can offer.
 

Björn Röpke

New Member
Device
Windows Mobile
Friend Code
23qdalmw
Username
NB-Björn
I have the same problem with my game. I'm new to this forum and looking for answers to this known issue. Who can help me to restore my game on a new device with Android? Thanks and best regards.
 
I have the same problem with my game. I'm new to this forum and looking for answers to this known issue. Who can help me to restore my game on a new device with Android? Thanks and best regards.
It's pretty easy - just start a new game on your android device, when you hit level 3, submit a ticket to GI support with old and new neighbor codes, as ask them to transfer your game. You will (probably) lose all your neighbors and alliance, but now you can get all new neighbors from the forum. :D

It may take a few days for GI support to transfer your game, they seem to be running slow right now - odds are you'll lose out on the event :( Never know - they might transfer you the same day.
 

Gemini

150+ Star Club
Device
Android
Friend Code
Please PM
Username
Gemini
It's pretty easy - just start a new game on your android device, when you hit level 3, submit a ticket to GI support with old and new neighbor codes, as ask them to transfer your game. You will (probably) lose all your neighbors and alliance, but now you can get all new neighbors from the forum. :D

It may take a few days for GI support to transfer your game, they seem to be running slow right now - odds are you'll lose out on the event :( Never know - they might transfer you the same day.
Ticket opened since one week for a transfer from android to android. Still not done (they say I have to wait for the google play transfer, which up to now never occuring :'( )
 
Ticket opened since one week for a transfer from android to android. Still not done (they say I have to wait for the google play transfer, which up to now never occuring :'( )
It seems there have been a lot of people trying to restore android games lately, and google play not restoring. What level have you played to on your new android game? Are you using the same google account? I've transferred a few games in the past - one restored as soon as I hit level 3, another one not restored until I was at level 10. :confused::confused::confused:
 

Gemini

150+ Star Club
Device
Android
Friend Code
Please PM
Username
Gemini
It seems there have been a lot of people trying to restore android games lately, and google play not restoring. What level have you played to on your new android game? Are you using the same google account? I've transferred a few games in the past - one restored as soon as I hit level 3, another one not restored until I was at level 10. :confused::confused::confused:
Level 8 currently...
you say it may work only at level 10. Maybe it could be a motivation to go through the new game... And yes, same google account (otherwise I cannot ask the transfer to work).
So ok, I will try to reach level 10 (even I don't see any reason for work at this precise level).
Thanks anyways for sharing your experience !
 
Level 8 currently...
you say it may work only at level 10. Maybe it could be a motivation to go through the new game... And yes, same google account (otherwise I cannot ask the transfer to work).
So ok, I will try to reach level 10 (even I don't see any reason for work at this precise level).
Thanks anyways for sharing your experience !
I don't know that it's any precise level - just saying google play may kick in at any time (or unfortunately, not at all :(). I'd keep on playing, but message GI support again to let them know that google play hasn't restored yet. There's really no reason why GI support can't restore the game, especially if google play isn't doing it.
 

nick6901

600+ Star Club
VIP Flyer
Device
Android
Friend Code
04fq8zi
Username
nick6901
Level 8 currently...
you say it may work only at level 10. Maybe it could be a motivation to go through the new game... And yes, same google account (otherwise I cannot ask the transfer to work).
So ok, I will try to reach level 10 (even I don't see any reason for work at this precise level).
Thanks anyways for sharing your experience !
I have the exact same problem,I have reached lvl 10 but no game transfer yet,just the achievements from old game.
 

Douglas

Active Member
Device
Windows Mobile
I would like to inform you that everyone who has windows phone devices with directx 9 the game will not work, as I do not have another android device or ios, I will leave the game after 1 year, at level 76 haha, good luck for those who stay
 
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