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iOS Plane vanished after taking off

coutureairport

150+ Star Club
Device
iPhone
Friend Code
03uxxkhr
Username
coutureairport
Anybody having the same problem? My Jumbo plane was supposed to take off. It was loading on the runway but I closed the app. When I re-opened the app, the plane disappeared. It's not in the hangar and it's not in the sky either. Under my warehouse of planes, the plane says "Show" instead of "My flights" or "Sell". My flight numbers didn't refresh either.
 
Anybody having the same problem? My Jumbo plane was supposed to take off. It was loading on the runway but I closed the app. When I re-opened the app, the plane disappeared. It's not in the hangar and it's not in the sky either. Under my warehouse of planes, the plane says "Show" instead of "My flights" or "Sell". My flight numbers didn't refresh either.
Close the game and start again.
Today after i update and start the event every thing in the warehouse gone i have many thing there i want to open a ticket i open the game to take screenshot then i found every back.
I hope you plane show up again.
Good Luck
 

coutureairport

150+ Star Club
Device
iPhone
Friend Code
03uxxkhr
Username
coutureairport
Close the game and start again.
Today after i update and start the event every thing in the warehouse gone i have many thing there i want to open a ticket i open the game to take screenshot then i found every back.
I hope you plane show up again.
Good Luck
Thanks for the tip. Unfortunately plane is still a no show and I’ve already raised a ticket
 
Device
Android
Friend Code
04oqg29d
Username
cristal100001
When I opened my game, I had 2 planes that had supposedly landed, but were no where to be found. I opened the flight tab, they were showing as landed, I clicked "complete" next to their flights and they appeared (and gave me my coins & xp). Not sure if this is the same problem, but it worked for me.
Unfortunately, my planes disappeared right after take-off. One by one.. :(
 

JayBee

350+ Star Club
VIP Flyer
Device
iPad
Friend Code
03be7pmi
Username
JayJay(+urgent item needs)
80497A5D-CE6B-4853-B982-57D7B95B3880.jpeg 63614953-A612-46E7-B361-A58CDBEEFC25.jpeg CE847466-3566-4CB5-BE50-AA6DC71341F6.jpeg 616C6478-87DA-44B9-B21E-405EB1FAAF5C.jpeg Same issue...happened after the last update...
I’ve lost a few airplanes over the past few weeks and I’ve had to purchase them again. Now, I have 2 airplanes...a delta and a PPD that are in limbo somewhere. They never returned from flights and I can’t see them. When I open the warehouse, it shows the planes. However, it had a “show” button instead of “sell” or “my flight”. When I click on the show button, it just takes me to my city. If I click on the hangars the airplanes should be in, it just tells me what type of hangar.
 

Onat42

150+ Star Club
Device
iPhone
Friend Code
032zn3nz
Username
Onat42
@JayBee
@cristian

I had exactly the same bug from dec.12 - jan 22
ticket opened since: http://airportcitygame.com/threads/crashing.20527/page-2#post-302485
solve:
http://airportcitygame.com/threads/game-down-since-12-26.21032/#post-311143
just flag gt city with your ticket number - it will DRASTICALLY decrease the time till u get help

@coutureairport
Im not sure if it is the same at your account since u didnt post a screenshot - but if u see them in the warehouse than u should also flag gt_city

hope I helped :)
 

JayBee

350+ Star Club
VIP Flyer
Device
iPad
Friend Code
03be7pmi
Username
JayJay(+urgent item needs)
@JayBee
@cristian

I had exactly the same bug from dec.12 - jan 22
ticket opened since: http://airportcitygame.com/threads/crashing.20527/page-2#post-302485
solve:
http://airportcitygame.com/threads/game-down-since-12-26.21032/#post-311143
just flag gt city with your ticket number - it will DRASTICALLY decrease the time till u get help

@coutureairport
Im not sure if it is the same at your account since u didnt post a screenshot - but if u see them in the warehouse than u should also flag gt_city

hope I helped :)
Thanks @Onat42. I appreciate the info. I was using this planes for the event....and on the Sam thread where you problem was solved, I lost access for almost a month to my entire game and I had to get help also becuase GI was giving me the run around.

@Gt city can you please help us. My ticket is #8259574.

https://www.airportcitygame.com/threads/plane-vanished-after-taking-off.21393/#post-316814
 
Device
Android
Friend Code
04oqg29d
Username
cristal100001
Device
Android
Friend Code
04oqg29d
Username
cristal100001
View attachment 11527 View attachment 11528 View attachment 11529 View attachment 11530 Same issue...happened after the last update...
I’ve lost a few airplanes over the past few weeks and I’ve had to purchase them again. Now, I have 2 airplanes...a delta and a PPD that are in limbo somewhere. They never returned from flights and I can’t see them. When I open the warehouse, it shows the planes. However, it had a “show” button instead of “sell” or “my flight”. When I click on the show button, it just takes me to my city. If I click on the hangars the airplanes should be in, it just tells me what type of hangar.
Well you can not buy other planes because hangars are blocked by planes that are nowhere :)))) and I would not even want to buy others because I worked for two weeks to buy a thunderbird - 900k
 

JayBee

350+ Star Club
VIP Flyer
Device
iPad
Friend Code
03be7pmi
Username
JayJay(+urgent item needs)
Well you can not buy other planes because hangars are blocked by planes that are nowhere :)))) and I would not even want to buy others because I worked for two weeks to buy a thunderbird - 900k
@cristian totally understand and I wasn’t suggesting anyone purchase more planes. I was referring to an earlier issue that went unresolved.
 

coutureairport

150+ Star Club
Device
iPhone
Friend Code
03uxxkhr
Username
coutureairport
Thanks @Onat42. I appreciate the info. I was using this planes for the event....and on the Sam thread where you problem was solved, I lost access for almost a month to my entire game and I had to get help also becuase GI was giving me the run around.

@Gt city can you please help us. My ticket is #8259574.

https://www.airportcitygame.com/threads/plane-vanished-after-taking-off.21393/#post-316814
my ticket is 8258155. It’s been more than 24 hours and my plane is still missing
 
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