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How do we add our neighbours again?

Gt city

1000+ Star Club
VIP Flyer
Device
  1. Android
  2. iPad
Friend Code
044oubj6
Username
Gt city 5 | Gt city 3
I lost a few neighbours and I can't add them as I only had their user name, not their friend code.
How do I add them again?
If they are iOS users, you need to add their game name, which is their username.
Android users have a code, that you need to add.
After new update (latest one) you need to delete neighbor and add it again. Then it works.
I found out, that even i have some neighbors, we were not able to send/receive gifts... After re-add them, it works (y)
 

Alini

350+ Star Club
Device
  1. Android
Friend Code
042a7tom
Username
Alini
If they are iOS users, you need to add their game name, which is their username.
Android users have a code, that you need to add.
After new update (latest one) you need to delete neighbor and add it again. Then it works.
I found out, that even i have some neighbors, we were not able to send/receive gifts... After re-add them, it works (y)
It works, thank you !
 
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