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Android Cannot connect to neighbors

Device
  1. Android
Friend Code
ae19of1
Username
Super Pilot
I cannot connect to almost all of my 150+ neighbors (a message is displayed that the neighbor is away). Same happens even for neighbors that send me gifts

Received a reply from customer service that this will be fixed in a future update. However there was no indication if the update would take days, weeks or months... :(:(:(:(:(:cry:

This occurred after the latest event
 
Device
  1. Android
  2. Windows PC
Friend Code
ahy1mdx = Alw adm2mau=Alw2
Username
Alw
I also get this message from Support.
But I can Apple Players visit. You can also visit members in the alliance about the alliance button.
 

Neil ellor

1300+ Star Club
Device
  1. Android
  2. iPad
Friend Code
Captain tneil, 044gapqe
Username
Captain tneil, Captain Ne2
I cannot connect to almost all of my 150+ neighbors (a message is displayed that the neighbor is away). Same happens even for neighbors that send me gifts

Received a reply from customer service that this will be fixed in a future update. However there was no indication if the update would take days, weeks or months... :(:(:(:(:(:cry:

This occurred after the latest event
You want to be one of the games that cant open, some iOS games are stuck and wont open since update that's why you cant visit
 
I cannot connect to almost all of my 150+ neighbors (a message is displayed that the neighbor is away). Same happens even for neighbors that send me gifts

Received a reply from customer service that this will be fixed in a future update. However there was no indication if the update would take days, weeks or months... :(:(:(:(:(:cry:

This occurred after the latest event

You should try adding new neigbours.
New neigbours usually can be visited.
Is your iOS game name "Super Pilot 1234" also??
 
I just found out.
The reason that we cannot visit our neighbours is because our game cannot update the status of our neighbours.
The proof is if your games didn't update the newest in game name of your neighbours (only for Android) you are plageud.

So my suggestion to conquer this mess is to go online as long as you can when playing AC.
Some how AC eventualy connect and update the status of our neighbours.
With the exception is @M22 . I still cannot visit him.
 
Device
  1. Android
  2. Facebook
Friend Code
anptg0s
Username
siriusmorgan
I cannot connect to almost all of my 150+ neighbors (a message is displayed that the neighbor is away). Same happens even for neighbors that send me gifts

I also lost neighbors I also lost a casino that produced greenbacks and started producing coins that was only 3 days old I also lost a building and some of my flights won't go to certain places anymore its a big huge mess up and they need to fix it tech support sucks on this game


Received a reply from customer service that this will be fixed in a future update. However there was no indication if the update would take days, weeks or months... :(:(:(:(:(:cry:

This occurred after the latest event
 

Helen Elizabeth

Active Member
Device
  1. Android
  2. iPad
Friend Code
1902
Username
Happy Helen
You want to be one of the games that cant open, some iOS games are stuck and wont open since update that's why you cant visit
@Neil ellor

What is going on! Bad enough you guys get dumped out of the rugby World Cup (sorry to keep rubbing it in Neil) it's back to the good old days, @billsnj come back and sort things out!

I saw your launch this week but couldn't add with either game.
Can't visit most of neighbours.
Don't have latest University quest with either game.
Game just blanks out while visiting neighbours!

Rant over, expect we are all just plodding along with similar issues, great we have the forum to share and fantastic neighbours!
 

Cosmic Blue

VIP Flyer
Device
  1. Windows PC
Username
yarcb (windows pc)


You just need to type your gift list once in the signature as gifts usually do not change just get added to as you advance.

the gifts you want usually change on a weekly basis as neighbors fill your requirements.
 

Neil ellor

1300+ Star Club
Device
  1. Android
  2. iPad
Friend Code
Captain tneil, 044gapqe
Username
Captain tneil, Captain Ne2
@Neil ellor

What is going on! Bad enough you guys get dumped out of the rugby World Cup (sorry to keep rubbing it in Neil) it's back to the good old days, @billsnj come back and sort things out!

I saw your launch this week but couldn't add with either game.
Can't visit most of neighbours.
Don't have latest University quest with either game.
Game just blanks out while visiting neighbours!

Rant over, expect we are all just plodding along with similar issues, great we have the forum to share and fantastic neighbours!
I am down to my support game with nothing to support.
sparadic launching just so frustrating
 

billsnj

350+ Star Club
Device
  1. iPad
Username
Erb22
@Neil ellor

What is going on! Bad enough you guys get dumped out of the rugby World Cup (sorry to keep rubbing it in Neil) it's back to the good old days, @billsnj come back and sort things out!

I saw your launch this week but couldn't add with either game.
Can't visit most of neighbours.
Don't have latest University quest with either game.
Game just blanks out while visiting neighbours!

Rant over, expect we are all just plodding along with similar issues, great we have the forum to share and fantastic neighbours!
@Happy Helen @Neil ellor @Mrstepot @greensmith @Gt city @flip123 @Chloe11111

Yes after 3 years and 2 months - we are now back to "Square 1" - I cannot visit any of my Android neighbors and a few IOS.
I thought all this was behind us but remember "What goes around comes around!" - and so back to Square 1.
If this isn't fixed SOON !!!! I'm done !!!!! --- Bill --
 

Gt city

1000+ Star Club
VIP Flyer
Device
  1. Android
  2. iPad
Friend Code
044oubj6
Username
Gt city 5 | Gt city 3
@Happy Helen @Neil ellor @Mrstepot @greensmith @Gt city @flip123 @Chloe11111

Yes after 3 years and 2 months - we are now back to "Square 1" - I cannot visit any of my Android neighbors and a few IOS.
I thought all this was behind us but remember "What goes around comes around!" - and so back to Square 1.
If this isn't fixed SOON !!!! I'm done !!!!! --- Bill --
I am with you, guys. I am playing very rarely, somedays open iPad just in morning, to post new Daily thread, then collect some coins and harvest my quest buildings. It is so boring on iOS, much more then on android. No manuals for new functions, GI just keep silence, and nothing new about update on horizont. Also waiting for @Dave to help to sort few things about forum here... :bag:
 

Helen Elizabeth

Active Member
Device
  1. Android
  2. iPad
Friend Code
1902
Username
Happy Helen
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