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I have submitted several tickets to Game Insight, with (I thought) no response. On a whim, I looked in my Comcast/Xfinity email spam folder. There I found a number of emails from GI.
If you are expecting a response from GI, do check you spam folder. You might be happily surprised.
Hi! With the broken ad experience on the Windows platform entering its 3rd week, I am desperate to get my pharmaceutical lab launched. The coins have been paid (my bad, I should have seen this coming) and the construction wait is over. I just can't get the items I need even though I am running 3...
So I am reaching my limit of frustration over the lack of ads available on the Windows version of AC. It feels like playing with one hand tied behind my back. In desperation, I am considering buying an iPad to play AC.
Has anyone successfully moved their game from Windows to IOS? I opened a...
Since the Cinemania update, my push trucks are randomly getting abandoned on the tarmac. That means that the stand serviced by that truck can not leave the stand. Strangely, toggling away from the game, waiting 5 seconds or more, then toggling back causes the plane to disappear (take off behind...
Don't know if anyone else is having this issue, but when I choose a speed-up that requires viewing an ad and the ad served is "March of Empires" the screen shows a "Tap to Play" message in the middle of the screen and the 30 second countdown timer does not move. I can't get past it, so my only...
So I was naive when I purchased a Falcon, not realizing that I needed to build a Furniture factory. That meant that my shiny new plane was not usable for about 8 days. To rub it in, that plane was part of the weekly alliance challenge. I don't want to repeat that mistake. In addition to the...
Hi! I am a level 65 / 96 star player who typically transports around 65K pax a week. I complete 2 and most times all 3 alliance challenges each week. My current alliance (level 6) ranks in the mid 400s most weeks. I typically rank 1st or 2nd in pax transport for the alliance. So far I have green...
Hi! I am a level 65 / 96 star player who typically transports around 65K pax a week. I complete 2 and most times all 3 alliance challenges each week. My current alliance (level 6) ranks in the mid 400s most weeks. I typically rank 1st or 2nd in pax transport for the alliance. So far I have green...
For the past 24 hours or so I have not received any neighbors to add through the Add screen. The timer counts down to zero, and then resets without populating the potential neighbors list. I have had previous neighbor requests granted, and received coins. I can also give and receive gifts.
Any...
So a few hours ago I successfully launched a rocket. Now the normal icon indicating an in-progress rocket trip is gone, and when I click on the launch pad I receive a message that I need an internet connection. I clearly have an internet connection.
Anyone else seeing this? Maybe GI is having...
After yesterday's complete failure of the GI servers, this morning (San Francisco time) I find that receiving gifts is nearly impossible. The Take button grays out but nothing else happens. Anyone else seeing this?
Is anyone else having difficulty with server-related game activities? I can't add waiting neighbors, take gifts, or visit neighbors.
Is this a personal issue?
I have been flying 2 Jumbo planes in my humble fleet among smaller planes and think that I am ready to add another craft. Would it be wise to stick with another Jumbo or jump up to a Falcon? I can't find any clues about what I need to fly Falcons. Advice? Thanks!
Sorry if this is a dump question, but when does it become tomorrow in the game? Clearly, it is not running on Pacific Daylight Time in the U.S. but rather seems to be far away from me. What time zone does the game use? Thanks!
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