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I haven’t been able to restore my progress after reinstalling the game and have been locked out of my account for over a week now. I’ve contacted customer support 4 times now and have heard nothing back. Is anyone else having an issue getting ahold of customer support?
Since the last 2 updates, I’ve had serious issues with the game - especially this new issue where I can’t land my space shuttle. I contacted customer support both times without any response... I uninstalled the game and reinstalled it last night in hopes that that might fix the issue. After...
3 times now the ad videos for the Game Studio upgrades have played the entire ad and then stay in a black screen. After restarting the game, no reward is ever given. Please fix this.
I bought a lucky ticket with 4 greenies and after playing for 3 straight hours my game crashed. When booting back up, all the progress I made in the event had disappeared, as well as the lucky ticket itself. Now my points are no longer updating in the leader boards and I should be in at least...
We can only receive Lunar modules and treadmills for space launches by visiting neighbors or having drops from special buildings. This makes it very difficult to complete space launches because visiting neighbors and special buildings is quite limited in the game. Please make these collectibles...
In the attempt to upgrade my terminal to level 7 - and with the recent update on watching ad videos - I noticed that none of these items can actually be sent by neighbors yet that’s the only way of receiving them. Please fix this so that my 360,000 to upgrade doesn’t go to waste.
I placed 9th in the last event and was suppose to receive a reward. It’s been a few hours after the event ended and I still haven’t received the reward. Anyone else have this issue?
I think it would be quite convenient if there was a “collect all” button which would allow players to collect all the available coins from their city. I find it very tedious to have to click on so many commercial buildings over and over again.
Looking for neighbors who send F20 daily. I send F20 to all my neighbors who request it and seem to not get an equal return. If you send F20 daily, please add me - 03u5duwn5
Looking forward to making some new neighbors 🙏
I think we should be able to gift all neighbors 1 gift a day instead of just a few. It doesn’t seem fair that, after playing the game for some time and collecting quite a handful of neighbors, I‘m only able to gift a select few neighbors each day. I believe we should be allowed to send one gift...
I haven’t played an event as tedious as “Rock the Sky.” I can’t for the life of me get enough drum sticks and all my drops from everything have suddenly become incredibly rare. Please fix this.
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