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Windows Update 6.15.7 problems

Discussion in 'Airport City Bugs, Glitches & Errors' started by david smith, 16 November 2018.

  1. david smith

    david smith 150+ Star Club Active Member

    4,955
    1,498
    Android, Windows PC
    209aba02, 20862zbj,04rn9r1c,20xwk96h
    GMRDR,GMRDR3,DS2, g reeper
    Having several problems with new update

    1. Visiting takeing longer
    2. Alliance missions & flight Sims not showing up
    3. Can't gift from neighbors, half to do it from gift section
    4. Longest wait time to visit 135 seconds
     
  2. Can't believe you and I are the only ones having this problem!!! It's a real pain. Can't do any launches - it just sits there. Gifting took about 3 hours per game. Visiting was "wow - I can visit" for 3 neighbors, then back to "Please Wait". I land 13 planes, only 9 of them gave hats - I let the the other 4 sit for about half an hour, then they finally gave hats. The weirdest part is it's like a rolling backout. Two games are fine, one is lagging, then one of the good games start lagging, and the slow one is fine. smh I'd contact GI, but knowing their canned responses, they would just say to be sure I have a stable internet connection. If my internet connection is bad, then all 3 games would go bad at the same time!!! These games are on a laptop, a desktop and an android device, so it's not just one computer.
     
  3. david smith

    david smith 150+ Star Club Active Member

    4,955
    1,498
    Android, Windows PC
    209aba02, 20862zbj,04rn9r1c,20xwk96h
    GMRDR,GMRDR3,DS2, g reeper
    sent 2 e-mails gi support no e-mails, sending e-mail through webstite, sent 1 email about alliance and flight sim, and another about visiting
     
    Last edited: 16 November 2018
  4. david smith

    david smith 150+ Star Club Active Member

    4,955
    1,498
    Android, Windows PC
    209aba02, 20862zbj,04rn9r1c,20xwk96h
    GMRDR,GMRDR3,DS2, g reeper
    @crescent moon here is what they said about visiting


    Airport City Support Team
    November 16, 2018, 15:20 -0500
    Hello,

    Thank you for contacting our Support Team - this is an automated message to confirm that we've received your request. One of our agents will get back to you as soon as possible.

    It would greatly help us if you could provide the following:

    - Detailed description of the issue;
    - Screenshot of the issue, if possible;
    - Any troubleshooting you've tried.

    Thank you for your patience!
    November 16, 2018, 15:20 -0500
    I am having visiting and gifting issues
    From Airport City Support Team. Conversation ID: #682726
     
  5. david smith

    david smith 150+ Star Club Active Member

    4,955
    1,498
    Android, Windows PC
    209aba02, 20862zbj,04rn9r1c,20xwk96h
    GMRDR,GMRDR3,DS2, g reeper
    @crescent moon here what they said about alliance missions and flight smis
    ### Do not reply below this line ###
    Airport City Support Team
    November 16, 2018, 15:18 -0500
    Hello,

    Thank you for contacting our Support Team - this is an automated message to confirm that we've received your request. One of our agents will get back to you as soon as possible.

    It would greatly help us if you could provide the following:

    - Detailed description of the issue;
    - Screenshot of the issue, if possible;
    - Any troubleshooting you've tried.

    Thank you for your patience!
     
  6. Thanks. I may try to submit a ticket also. I've got a couple of screen shots showing no hats, "please wait", etc., so hoping they can do something.
     
  7. david smith

    david smith 150+ Star Club Active Member

    4,955
    1,498
    Android, Windows PC
    209aba02, 20862zbj,04rn9r1c,20xwk96h
    GMRDR,GMRDR3,DS2, g reeper
    keep me aprised of progress with gi support
     

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