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iOS Plane vanished after taking off

Discussion in 'Airport City Bugs, Glitches & Errors' started by coutureairport, 13 February 2018.

  1. coutureairport

    coutureairport 150+ Star Club Active Member

    214
    80
    iPhone
    03uxxkhr
    coutureairport
    Anybody having the same problem? My Jumbo plane was supposed to take off. It was loading on the runway but I closed the app. When I re-opened the app, the plane disappeared. It's not in the hangar and it's not in the sky either. Under my warehouse of planes, the plane says "Show" instead of "My flights" or "Sell". My flight numbers didn't refresh either.
     
  2. Close the game and start again.
    Today after i update and start the event every thing in the warehouse gone i have many thing there i want to open a ticket i open the game to take screenshot then i found every back.
    I hope you plane show up again.
    Good Luck
     
  3. coutureairport

    coutureairport 150+ Star Club Active Member

    214
    80
    iPhone
    03uxxkhr
    coutureairport
    Thanks for the tip. Unfortunately plane is still a no show and I’ve already raised a ticket
     
    Husam likes this.
  4. rivaldino

    rivaldino New Member

    3
    2
    iPad
    Rivaldino
    With me already two planes disappeared. Really annoying!
     
    Robobobo888 likes this.
  5. cristian

    cristian Active Member

    76
    24
    Android
    04oqg29d
    cristal100001
    Two planes have disappeared to me as well. Another great update :))))
     
  6. When I opened my game, I had 2 planes that had supposedly landed, but were no where to be found. I opened the flight tab, they were showing as landed, I clicked "complete" next to their flights and they appeared (and gave me my coins & xp). Not sure if this is the same problem, but it worked for me.
     
  7. cristian

    cristian Active Member

    76
    24
    Android
    04oqg29d
    cristal100001
    Unfortunately, my planes disappeared right after take-off. One by one.. :(
     
  8. Scary - were they flying over the Bermuda Triangle? :p:p:p (sorry for joking at your expense :()
     
    pete blake, SactoDave, JayBee and 3 others like this.
  9. cristian

    cristian Active Member

    76
    24
    Android
    04oqg29d
    cristal100001
    I hit the show button and nothing happens!
     

    Attached Files:

  10. Aardvark

    Aardvark Active Member

    iPhone
    MJHUser
    AardvarkAir
    I've had exactly the same issue with one of my planes marked as show, then nothing happens big. I have the latest update and I've tried turning it off and on again. Grre
     
  11. JayBee

    JayBee 150+ Star Club Active Member

    745
    352
    iPad
    03be7pmi
    JayJay(+urgent item needs)
    80497A5D-CE6B-4853-B982-57D7B95B3880.jpeg63614953-A612-46E7-B361-A58CDBEEFC25.jpegCE847466-3566-4CB5-BE50-AA6DC71341F6.jpeg616C6478-87DA-44B9-B21E-405EB1FAAF5C.jpeg Same issue...happened after the last update...
    I’ve lost a few airplanes over the past few weeks and I’ve had to purchase them again. Now, I have 2 airplanes...a delta and a PPD that are in limbo somewhere. They never returned from flights and I can’t see them. When I open the warehouse, it shows the planes. However, it had a “show” button instead of “sell” or “my flight”. When I click on the show button, it just takes me to my city. If I click on the hangars the airplanes should be in, it just tells me what type of hangar.
     
  12. Same happened w/my Jet to Bahamas (close to Bermuda Triangle? ;) )
    I assume after 4hrs it'll be back but then again it is GI programmers ,huh?
     
  13. @JayBee
    @cristian

    I had exactly the same bug from dec.12 - jan 22
    ticket opened since: http://airportcitygame.com/threads/crashing.20527/page-2#post-302485
    solve:
    http://airportcitygame.com/threads/game-down-since-12-26.21032/#post-311143
    just flag gt city with your ticket number - it will DRASTICALLY decrease the time till u get help

    @coutureairport
    Im not sure if it is the same at your account since u didnt post a screenshot - but if u see them in the warehouse than u should also flag gt_city

    hope I helped :)
     
    JayBee likes this.
  14. coutureairport

    coutureairport 150+ Star Club Active Member

    214
    80
    iPhone
    03uxxkhr
    coutureairport
    I already sent printscreens of proof! To show my plane is missing. After that, they ignored me. Hoping they will respond today.
     
  15. JayBee

    JayBee 150+ Star Club Active Member

    745
    352
    iPad
    03be7pmi
    JayJay(+urgent item needs)
    Thanks @Onat42. I appreciate the info. I was using this planes for the event....and on the Sam thread where you problem was solved, I lost access for almost a month to my entire game and I had to get help also becuase GI was giving me the run around.

    @Gt city can you please help us. My ticket is #8259574.

    http://www.airportcitygame.com/threads/plane-vanished-after-taking-off.21393/#post-316814
     
    Gt city and cristian like this.
  16. cristian

    cristian Active Member

    76
    24
    Android
    04oqg29d
    cristal100001
  17. cristian

    cristian Active Member

    76
    24
    Android
    04oqg29d
    cristal100001
    Well you can not buy other planes because hangars are blocked by planes that are nowhere :)))) and I would not even want to buy others because I worked for two weeks to buy a thunderbird - 900k
     
  18. JayBee

    JayBee 150+ Star Club Active Member

    745
    352
    iPad
    03be7pmi
    JayJay(+urgent item needs)
    @cristian totally understand and I wasn’t suggesting anyone purchase more planes. I was referring to an earlier issue that went unresolved.
     
  19. Aardvark

    Aardvark Active Member

    iPhone
    MJHUser
    AardvarkAir
    And that's another plane gone awol en-route to a Valentines map. Now I can't complete my weekly alliance task.
     
  20. coutureairport

    coutureairport 150+ Star Club Active Member

    214
    80
    iPhone
    03uxxkhr
    coutureairport
    my ticket is 8258155. It’s been more than 24 hours and my plane is still missing
     

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