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@Petapann1 Try following @DalePorter46's instructions above as I've repeatedly advised; he got the instructions for a fix from GI, and they worked for multiple people (including myself).

@Chad Ladwig If you had followed @DalePorter46's instructions (see above) I said worked, you might have had more luck.

Um ... yeah. Don't do that until you apply @DalePorter46's fix solutions. They worked like a charm! (Meanwhile, Game Insight support personnel have failed to provide the fix solutions that Dale did. If I get any more scripted responses that don't involve those steps Dale provided, I'll post...

:(

The app with the gray icon is version 5.2.25 (the old version). The new version is 5.3.24 and is NOT grayed out. It's also the version people are having trouble with because their profiles aren't being restored!

Yeah. I got that same scripted email response from a Game Insight tech support person this morning. I replied with my friend code from the new version and my username/ID for the old version. I said, "No, I haven't managed to "complete transition" to the new version. That's why I had to put...

I understood that the application would be changing so that people could play one game across multiple devices, and I noticed that the icon for my game was grayed out today. When I opened the application today, a pop up window appeared, notifying me that the current version of my game (5.2.25)...

Also drops from flights and eggs are excellent too. However still waiting for the card hanger to complete, so cannot check drop rate from wonderland.

Where can I find the Carriage Workhouse? Can I buy one?