iOS Duty Free bug

• 24 August 2016

• #1

Wabbitgirl

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Device

1. iPad

Friend Code

Wabbitgirl

Username

Wabbitgirl

It seems the duty free is only giving us a few coins, 3-5, instead of the amount it is suppose to. I had this confirmed by 2 other IOS neighbours and it didn't matter which level we started, when it was done, only a few coins would be paid.

I have updated to the current IOS version and it is still not working properly. Could someone from this forum give it a try and let us know. It may be only an IOS problem.

 

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• 24 August 2016

• Thread starter
• #2

Wabbitgirl

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Device

1. iPad

Friend Code

Wabbitgirl

Username

Wabbitgirl

Update: An Android player tried it and only received 5 coins instead of 80 on the lowest level. Don't waste your duty free items until we know this has been fixed. I hate to do it, but I will send a ticket in to G!.

 

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• 24 August 2016

• #3

Gt city

1000+ Star Club

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Device

1. Android
2. iPad

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044oubj6

Username

Gt city 5 | Gt city 3

Wabbitgirl said:

Update: An Android player tried it and only received 5 coins instead of 80 on the lowest level. Don't waste your duty free items until we know this has been fixed. I hate to do it, but I will send a ticket in to G!.

Click to expand...

Great. Let us know the answer

 

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• 25 August 2016

• Thread starter
• #4

Wabbitgirl

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Device

1. iPad

Friend Code

Wabbitgirl

Username

Wabbitgirl

Received an answer today:
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Dear player!
Thank you for contacting Game Insight Support Team!

My name is Аlisa and I'm here to help you.

We already know that the contracts in Duty Free give the incorrect income and would like to compensate the reward missing. Could you please specify the exact contract you have made?
---------------

 

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• 26 August 2016

• #5

Jon Allen

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Device

1. iPhone

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TokyoJon2015

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TokyoJon2015

Thx for the update.
Will make sure not to use any duty free items till we know it's fixed.

 

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• 31 August 2016

• Thread starter
• #6

Wabbitgirl

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Device

1. iPad

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Wabbitgirl

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Wabbitgirl

Just to followup on my ticket with G!. I asked for 600 coins times how many days they knew the Duty Free shop has been broken. Haven't received anything from them and I haven't heard if it is working again. If anyone has tried it and it is working again, please let us all know.

 

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• 31 August 2016

• #7

Xilikon

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Device

1. iPad
2. iPhone
3. Windows PC

Friend Code

Xilikon

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Xilikon

I tested out the duty shop with the 200 gold line and when i collected was only 5 gold, which is a bug as of this afternoon.

 

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